BEST CRM FOR YOUR BUSINESS- ZOHO CRM

 DOCUMENTARY

ZOHO CRM

ZOHO CUSTOMER RELATIONSHIP MANAGEMENT

Introduction:

ZOHO CRM  is a storehouse of all services for your small to large scale business of any kind. It eases you to manage sales, marketing, and customer relations and  support activities and simplify your process, policy, and people of your principles. It is considered to be one of the best softwares in the market with all-inclusive business needs to function efficiently.

Features of ZOHO CRM:

Every strong building needs a significant foundation. ZOHO CRM provides you with a strong and sound foundation for your business with its vast features .

1. Sales force automation software -  to enhance sales productivity, it supplements the sales reps to rapidly collect the data and information that has been automated by the ZOHO CRM eventually saving time and allows us to focus only on the king customers.

2. Lead management system - to drive more sales, identify the quality of leads and analyze and capture them, convert them into a new business opportunity.

3. Deal management system - to help you focus on right deals and keep up the flow line, analyze your past deal activities and its follow up and enriches your priorities, tracking and monitoring your deals.

4. Account and contact management system - closely manage the customer accounts and their contact information easily, monitor the frequency and monetary value of the business.It keeps track of your interactions and communicates from within the CRM.

5. Assignment and workflow rules -  can automate all of your operational and data entry tasks, like sending email notifications, creating tasks, and updating fields.

6. Partner Portals - helps partners to access the portals, close more leads and share information of the business. An unified CRM platform for your partners and your business.

7. Forecasting -  gives an authentic prediction of the future of sales revenue through your past and current revenue details. Encourages the sales team to set targets and run the growth efficiently.

Significance of ZOHO CRM:

 Zoho CRM is a cloud based application ,claims to comprise features focusing on the business needs like, FREE-STANDARD-PROFESSIONAL-ENTERPRISE-ULTIMATE.

It has a 15-day trial version for Professional, Standard, and Enterprise Editions. one can sign up for the basic or Free Edition to evaluate all the editions before purchasing the ZOHO CRM. Zoho CRM supports 28 languages.The Zoho CRM mobile app allows you to take your CRM, wherever you go and make things hassle-free.The mobile experience offers a clean user interface, optimized for easy access of data that you need.

Reviews of ZOHO CRM:

ZOHO CRM is a top rated software by the customers worldwide listing the outstanding reviews about the software.

• ZOHO CRM’s workflow automation rules can be set up across all plans. When you import new contacts, you can trigger configured automations and processes for new and updated records.

• Zoho CRM’s own email marketing software, Zoho Campaigns, is a good  addition to the suite, works to 12,000 emails p/m to 2,000 contacts for free.

• Lead management facility by Zoho CRM’s automatic lead scoring sets the rules and automates based on your own customization.

•  Zoho’s customer support, got live chat, email and phone support, available 24hrs. The community forum is more helpful and has more relevant results and the live chat support is swift and helpful.

• It has Uncompromising security and compliance compared to other CRM’s like salesforce, hubspot, microsoft etc.,

• Unlike other business software, Zoho CRM has a multitude of customization options to enhance a new opportunity to your specialized business needs.

• Businesses that are thinking bigger, or more long term, with respect to future growth might want to go for a fully- equipped scalable solution like Zoho right out of the gate.

Awards:

• Paul Greenberg's CRM

• Watchlist, 2022 - Winner with distinction. (Highest Score)

• Gartner Magic Quadrant Sales Force Automation 2022 - Visionary

• Leader in CRM Technology Value Matrix 2022

• Customer Choice Award for B2B Marketing Automation, 2022

• TrustRadius - Top-Rated CRM Software, 2021

Successful business uses ZOHO CRM:

• Blue Star

• Hotstar

• Tassal

• Mistras

• Agoda

• Zoomcars

• and 250,000+ business platforms.

Conclusion:

Zoho CRM offers mechanization which allows  to be more proactive and insight-driven, with all information in a single place.